Our Mission

Southwest Digital Laboratory will be the partner of choice for organizations seeking technology services which involve the recovery, protection, analysis or processing of digital data.  We will be a sustainable service-oriented business, providing valued services that help our clients meet their goals.

Our Guiding Principle - Integrity

Professional Integrity
All our business relationships are conducted honestly and follow high standards for professional and ethical conduct.  We support these relationships with clear communications of expectations and requirements, and a genuine desire for win-win outcomes.  Our personnel screening and training programs support our requirements for high standards in professional and personal conduct.

Integrity in Work Product
We protect the security and privacy of all data or devices in our custody.  While handling devices or data we use techniques and tools that meet or exceed industry best practices, satisfy legal and regulatory requirements, and protect the integrity of the data and results.  Our work product is accurate, reproducible and unbiased.

Personal Integrity
We recognize that personal relationships conducted with integrity are critical to our success. We treat our employees, our clients and our business partners with dignity and respect.

Organizational Integrity
Southwest Digital Laboratory is operated according to our established policy and procedures.  These policies are reviewed and updated as needed to meet or exceed industry best practices and regulatory requirements.  We maintain our status as a secure commerce facility.

Our Methods and Practices

Training & Certification
The number one best practice among the worlds top organizations is training.  We are committed to continuously training our staff, not only in their core competencies but also in skills and practices that enhance their ability and value to our team and our clients.  We also believe in the value of professional certifications issued by established professional organizations.  These certifications serve to recognize achievement and encourage ongoing professional education.

Internal Governance
Southwest Digital Laboratory has an ongoing program of quality, security and business process management.  We have policies in place to provide guidance, standard procedures to ensure consistency, and we audit ourselves to verify compliance.   We know that by being an efficient and well managed organization we make ourselves a more valuable business partner.

Corporate Citizenship
We strongly believe that organizations of all types and sizes have an obligation to contribute to the communities in which they operate.  At Southwest Digital Laboratory we strive to be an active contributor to the business community in El Paso and the surrounding region.  We support the contributions our employees make to the community through their participation in such organizations as Boy Scouts of America, Girl Scouts of America, and the American Red Cross.  Our parent company, Neal Technologies Corporation, provides financial support to a variety of charitable organizations.